Shipping policy
Shipping & Delivery
We ship Australia-wide using Australia Post, and offer local delivery across the Central Coast with our own driver.
Order Processing
For all in-stock items, orders are packed within 1 business day.
We aim to dispatch orders for next business day delivery where possible.
During peak periods, dispatch times may be slightly extended.
Delivery Timeframes
Standard Post
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Same state: 2–4 business days
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Interstate: 3–6 business days
Express Post
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Same state: 1–2 business days
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Interstate: 1–3 business days
*Delivery timeframes are estimates provided by Australia Post and may vary.
Local Delivery (Central Coast)
We offer local delivery within a 15km radius using our own driver.
Free Delivery
Enjoy free delivery on orders over $150.
Delivery Options
You may choose to have your parcel delivered to:
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Your home or business address
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A Post Office
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A PO Box
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A free 24/7 Parcel Locker
If you’re not home, eligible parcels may be left in a safe place.
If a signature is required and no one is available, Australia Post will leave a card or notification with collection instructions.
Delivery Responsibility
Please ensure your delivery details are correct at checkout.
We cannot be held responsible for orders delayed, lost, or returned due to incorrect or incomplete address details provided by the customer.
However, if you experience any issues with your delivery, please contact hello@alessavino.com.au and we’ll do our best to assist.